Privacy Policy (Updated)
Last updated: November 2025
CHAZ Media (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website https://chazmedia.co.uk.
Information we collect :
Personal data you provide
When you submit a form (e.g. an event enquiry), we collect information such as your name, email address, phone number (if provided), selected service, planned date, timescale, and any event details you enter.
Automatically collected data
When you visit our website, we may collect technical and behavioural data including:
pages you view and the order you view them
time spent on the site and average time per page
whether you are a returning visitor
device type (desktop/mobile/tablet), browser information, screen resolution, and time zone
referrer information (where available)
This data is collected using:
Google Analytics
Google Ads / conversion tracking
First-party behaviour tracking that stores session details in your browser (using technologies similar to cookies, including localStorage and sessionStorage) and attaches a summary of your browsing behaviour to a form submission as a hidden field (“user_data”).
How we use your information
We use your data to:
respond to enquiries and provide services
understand lead quality and client intent (based on on-site behaviour before submitting an enquiry)
measure and improve website performance and content
track advertising performance and return on investment (ROI)
comply with legal obligations where required
Legal basis for processing
We process your information under the following legal bases:
Contract / pre-contract steps: to respond to enquiries and provide quotes/bookings.
Consent: for advertising cookies and any non-essential tracking technologies. You can withdraw consent at any time through our cookie settings.
Legitimate interests: for basic, first-party analytics to improve the website and services. Where required by law, we will ask for consent first.
Sharing your data
We do not sell your personal data.
We may share data with trusted third-party services that help us operate and improve the website and marketing, such as Google Analytics and Google Ads.
Enquiry submissions (including behavioural summary data) are stored in Google Sheets and may be used internally to assess and respond to leads.
How long we keep data
Enquiry data: retained for up to 2 years.
Behavioural/analytics data: retained according to platform policies and our operational needs (typically 14–26 months for Google Analytics).
Your rights
You have the right to:
access your personal data
request corrections or deletions
withdraw consent to cookies/tracking at any time
lodge a complaint with the UK Information Commissioner’s Office (ICO)
Contact us
For privacy-related queries, contact: